Temu (temu.com) is an online marketplace that aims to make shopping extra affordable for everyone. It connects shoppers directly with manufacturers in China. The platform offers millions of products across 29 main categories including fashion, home goods, and tech, shipping to over 70 countries worldwide.

Temu App Download & Installation Guide » click to expand

To download the Temu app on Android or iPhone:

1. Click this link, or scan the QR code below:

2. Click on the “Get” button on top.

3. You'll be taken to Temu's Google Play Store or App Store.

4. Click install to download the app.

5. After downloading, click “Open” to use it.

6. Click the “Sign in” button to register an account via one of these:

7. Done.

Temu Year-Round Sale Calendar

January

• January 1-7: New Year Sale – Price reductions on seasonal clearance items.

February

• February 18-21: Presidents' Day Sale (USA) – Discounts on tech gadgets, home decor, and outdoor essentials.

March

• March 10-17: St. Patrick's Day Sale – Deals on fashion and home goods.
• March 20-31: Spring Sale – Discounts on spring fashion, outdoor gear, and home decor.

June

• June 1-18: Father's Day Sale – Deals on electronics, outdoor gear, and gifts for dads.
• June 21-August 31: Summer Sale – Seasonal discounts on beach essentials and summer items.

August

• August 1-15: Back to School Sale – Deals on school supplies and electronics.
• August 20-31: Anniversary Sale – Platform-wide discounts across various categories.

September

• September 1-15: Fall Frenzy Sale – Savings on fall essentials and home decor.
• September 3-7: Labor Day Sale (USA) – Deals on outdoor furniture and seasonal items.

October

• October 15-31: Halloween Sale – Discounts on costumes, decorations, and party essentials.

November

• November 23-26: Black Friday Sale – Major discounts across all categories.
• November 26-29: Cyber Monday Sale – Online-exclusive deals on tech and gadgets.

December

• December 1-31: Holiday Sale – Seasonal promotions on gifts and home items.

*Some of the sales and dates above are based on past trends and are subject to change.

Temu FAQs

1. What is Temu and what types of products does it offer?

Temu is an online store where you can buy many things like clothes, electronics, home items, beauty products, and toys.

2. Why is Temu so popular?

Temu is popular because it has low prices, a lot of different products, and is easy to use. It also has many sales and deals.

3. Why are Temu's prices so low compared to other online retailers?

Temu's prices are low because it buys directly from makers, which cuts out extra costs.

4. Is Temu legitimate and safe to use?

Yes, Temu is real and safe. It uses secure methods to protect your payment information.

5. How does Temu ensure the quality of the products sold on its platform?

Temu checks its suppliers carefully, but the quality of products can still vary since many different sellers use the site.

6. What is Temu's return policy?

You can return most items within 90 days if they are unused. The first return is free; others may have a fee.

7. How long does shipping take for orders from Temu?

Shipping usually takes between 6 to 22 days for standard shipping and 4 to 11 days for express shipping.

8. What should I do if my order from Temu never arrives?

If your order doesn’t arrive, contact customer support within 90 days to ask for a refund or a new item.

9. Does Temu offer any promotions or discounts for new users?

Yes, Temu often has special deals and discounts for new users.

10. How can I contact customer support at Temu?

You can reach customer support through their app, website chat, by phone at 1-888-495-8368, or by emailing help@temu.com.

11. What payment methods are accepted on Temu?

Temu accepts payments through PayPal, Visa, MasterCard, American Express, Apple Pay, Google Pay, and more.

12. Can I return items purchased on Temu, and what is the process?

Yes, you can return items within 90 days if they are unused. Log into your account to start the return process.

13. Are there any specific items that I should avoid purchasing on Temu?

Be careful with electronics and expensive items because their quality may not be as good as well-known brands.

14. How can I maximize my savings while shopping on Temu?

You can save money by using Temu new user coupon codes, joining promotions, and earning credits for future purchases.

15. What is the process for redeeming discount codes or coupons on Temu?

To use a promo code or coupon on Temu, enter it at checkout before you pay.

16. Does Temu offer a loyalty program or rewards for frequent shoppers?

Yes, Temu has a system where you earn credits for purchases that you can use later.

17. What shipping options are available when ordering from Temu?

Temu offers standard shipping (often free) and express shipping (for a fee).

18. How does Temu handle customer complaints and disputes?

Temu has a customer service team that helps with complaints through chat or phone calls.

19. Are there any hidden fees when shopping on Temu?

No, there are no hidden fees; all costs are shown clearly when you check out.

20. How does Temu's Purchase Protection Program work?

The Purchase Protection Program helps you get refunds or replacements if your order doesn’t arrive as expected.

21. What are the most common issues reported by customers when shopping on Temu?

Common problems include delays in shipping and receiving items that don’t match what was ordered.

22. Does Temu provide tracking information for my orders?

Yes, once your order ships, you will get tracking information to see where it is.

23. Can I purchase gift cards for use on Temu?

It’s best to check directly on the site about gift cards since many online stores offer them but specifics can vary.

24. Are there any restrictions on shipping certain products to my location from Temu?

Some products may not be able to ship to your location due to rules or delivery issues.