Brand: Amazon

Website: amazon.com

Niche: E-commerce and Online Retail

Available in: Global, with presence in North America, Europe, and Asia.

Amazon.com Year-Round Sale Calendar

January

• January 1-7: New Year’s Sale (Global) – Focuses on clearance and post-holiday discounts across various categories.
• January 15-31: Winter Sale (Global) – Discounts on winter apparel and home goods.

February

• February 1-14: Valentine's Day Sale (Global) – Deals on gifts and chocolates for the holiday.

March

• March 20-25: Big Spring Sale (Global) – Discounts on seasonal products like gardening tools.

April

• April 22: Earth Day Sale (Global) – Focus on eco-friendly and sustainable products.

May

• May 1-31: Mother's Day Sale (Global) – Discounts on gifts for mothers, including jewelry and beauty items.

June

• June 1-30: Summer Sale (Global) – Deals on summer apparel and outdoor essentials.

July

• July 11-12: Prime Day (Global) – Exclusive deals for Prime members across various categories.

August

• August 1-31: Back to School Sale (USA) – Discounts on school supplies and electronics.

September

• September 1-30: Labor Day Sale (USA) – Offers on home appliances and outdoor items.

October

• October 10-11: Prime Big Deal Days (Global) – Early holiday deals for Prime members.
• October 31: Halloween Sale (Global) – Discounts on costumes and decorations.

November

• November 24: Black Friday Sale (Global) – Significant discounts across multiple categories.
• November 27: Cyber Monday (Global) – Online deals on electronics and tech products.

December

• December 1-24: Holiday Sale (Global) – Discounts on gifts and festive items leading up to Christmas.

*Some of the sales and dates above are based on past trends and are subject to change.

Frequently Asked Questions

1. What is Amazon Prime, and what benefits does it offer?

Amazon Prime is a paid membership that provides various benefits, including:

• Fast, Free Shipping: Get free two-day shipping on millions of items and same-day delivery in some areas.
• Streaming Services: Access to Prime Video for movies and TV shows, and Amazon Music for ad-free music streaming.
• Exclusive Deals: Members enjoy special discounts and early access to sales like Prime Day.
• Prime Reading: Borrow eBooks, magazines, and comics from a large selection.
• Grocery Discounts: Save more at Whole Foods and Amazon Fresh.

2. How can I track my order on Amazon?

To track your order:

1. Log into your Amazon account.
2. Go to “Your Orders.”
3. Find the order you want to track and click “Track Package” next to it.
4. You can see the delivery status and updates on the tracking page.

3. What is the return policy for items purchased on Amazon?

Most items can be returned within 30 days of receipt for a full refund. Some categories, like baby products or electronics, may have longer return windows. During the holiday season, items bought between November 1 and December 31 can often be returned until January 31.

4. How do I cancel an order on Amazon?

To cancel an order:

1. Log into your account.
2. Click on “Returns & Orders.”
3. Find the order you want to cancel and select “Cancel Items.”
4. Follow the prompts to confirm your cancellation.

5. What payment methods does Amazon accept?

Amazon accepts various payment methods, including:

• Credit cards (Visa, MasterCard, American Express)
• Debit cards
• Amazon gift cards
• Direct debit (in some regions)
• Digital wallets like Apple Pay.

6. How do I use an Amazon gift card?

To use an Amazon gift card:

1. Log into your account.
2. Go to “Your Account” and select “Gift Cards.”
3. Click “Redeem a Gift Card” and enter the claim code.
4. The balance will apply to your next eligible purchase at checkout.

7. Can I change my shipping address after placing an order?

Yes, you can change your shipping address if the order hasn't shipped yet. Go to “Your Orders,” select the order, and click “Change” under the shipping address option.

8. How do I report a problem with my order?

To report a problem:

1. Go to “Your Orders.”
2. Select the order with issues.
3. Click on “Problem with Order” or “Return or Replace Items.”
4. Follow the prompts to explain the issue.

9. What are the typical delivery times for orders placed on Amazon?

Delivery times vary based on your location and shipping method but generally range from same-day to two-day delivery for Prime members. Standard shipping can take 3-7 business days.

10. How can I get free shipping on my Amazon orders?

You can get free shipping by:

• Signing up for Amazon Prime.
• Placing orders over $35 for eligible items.
• Choosing free delivery options at checkout when available.

11. How do I update my account information on Amazon?

To update your account information:

1. Log into your account.
2. Click on “Account & Lists.”
3. Select “Your Account” and choose what you want to update (like email or password) under “Login & Security” or other relevant sections.

12. How can I reset my Amazon password?

To reset your password:

1. Go to the login page and click “Forgot Password?”
2. Enter your email address linked to your account.
3. Follow the instructions sent to your email to create a new password.

13. What should I do if I suspect my Amazon account has been hacked?

If you think your account is hacked:

1. Change your password immediately.
2. Check your account information for unauthorized changes.
3. Enable two-factor authentication for added security.
4. Contact Amazon customer service for help.

14. How do I manage my subscriptions on Amazon?

To manage subscriptions:

1. Log into your account.
2. Go to “Your Account.”
3. Click on “Memberships & Subscriptions” to view or modify your subscriptions as needed.

15. How can I contact Amazon customer service?

You can contact Amazon customer service through:

• The Help page on their website.
• Calling their customer service number.
• Using live chat options available in your account settings.

16. What should I do if I receive a phishing email related to my Amazon account?

If you receive a phishing email:

1. Do not click any links or provide personal information.
2. Report it directly to Amazon through their Help page.
3. Delete the email from your inbox.

17. How do I file a complaint about a product or seller on Amazon?

To file a complaint:

1. Go to “Your Orders.”
2. Find the item or seller in question.
3. Click on “Leave Feedback” or “Report a Problem” next to that order.

18. Why did my credit card authorization fail on Amazon?

Credit card authorization may fail due to:

• Incorrect card details entered
• Insufficient funds
• Issues with the card issuer

Check that all information is correct and try again or use another payment method.

19. How can I recognize an Amazon Payments charge on my credit card statement?

Amazon Payments charges usually appear as “AMZN” followed by additional details about the transaction, such as date and amount spent.

20. Why do I see multiple charges for the same amount when ordering from Amazon?

Seeing multiple charges may happen due to pre-authorizations that are common with online purchases; these are temporary holds that should drop off once the final charge processes correctly.

21. What is the Climate Pledge Friendly program on Amazon?

The Climate Pledge Friendly program highlights products that meet sustainability standards, helping customers make eco-friendly choices while shopping.

22. How can I find deals and discounts on Amazon products?

You can find deals by visiting the “Today’s Deals” section on the website or app, checking out Lightning Deals, and signing up for deal alerts via email or notifications.

23. What is the A-to-z Guarantee, and how does it protect me as a buyer?

The A-to-z Guarantee protects buyers by ensuring they receive their items as described or get their money back if there's an issue with their purchase from third-party sellers.

24. Can I purchase items from Amazon using PayPal or Afterpay?

Currently, PayPal cannot be used directly on Amazon; however, some users may link PayPal through gift cards or other methods indirectly.

Afterpay is not accepted either; instead, customers typically use credit/debit cards or gift cards for purchases.

25. What is the process for returning items to Amazon, and are there any fees involved?

To return items:

1. Go to “Your Orders.”
2. Select the item you want to return.
3. Click “Return or Replace Items” and follow instructions.

Most returns are free unless specified otherwise (like certain electronics) where restocking fees may apply.